Frequently Asked Questions:

How soon will I get my order/ebook?

Immediately! It’s emailed to you as soon as the order is confirmed.

I did not receive an email after the order, what do I do?

Sometimes the email goes to the SPAM folder, please do check that as well. If you don’t keep SPAM emails or can’t find ours, then please message/email us as along with your order number or the email you used for the order, and we’ll resend you the link within 24 hours.

Is the eBook permanent or rental? Can I print it?

It’s permanent. You bought it and You OWN it. Forever. You can print it without any restrictions, download to as many computers as you own, or tablets or phone. Please just don’t share them as that won’t be right.

Do you sell/give access codes as well?

No, none of our products included ANY access codes/web access, etc.

I am having problems downloading the ebook. What to do?

Please email or message us. If you can, describe the problem in as much detail as possible.

I bought an ePub, but I also want a PDF. Can you convert it?

Yes, Sure! Tell us your order number or email you used for the order and we’ll convert it for free.

Do you sell solution manuals, test banks, and other instructor resources as well?

Yup! Even if we have not listed it, we do sell solution manuals, test banks and instructor manuals at the cheapest rates of almost every book (esp if it’s from Pearson, Cengage or Mcgraw-Hill).

Are you even legitimate? Are my details safe?

Yes. You can check our reviews on FB, Trustpilot, etc. Plus, by the time of this F.A.Q, we have served more than 5000 happy students in over 3 years. Also, we never share or misuse your data. We also don’t store any payment information (as that is processed by Stripe or PayPal). We do use Google Analytics so they what you are doing. However, they tell us it’s anonymized.

Do you offer refunds?

Yes, We have a nice refund policy. If it’s a genuine mistake or problem (emphasis on genuine please), we will refund you!